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SHIPPING

We are a West Australian based company and ship only within Australia.

Orders under $150.00 - $11.95 Express Post

Orders under $150.00 - $8.95 Parcel Post

Orders over $150.00 - Free Post

Bulky / Heavy Orders - Additional $12.00 freight cost

*Bulky / Heavy items from Pooch Luxury are beds and teepees.

Any returns or exchanges you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

PRE-ORDERS

All pre-order items are shipped altogether once the pre-order arrives. If there is a delay with the pre-order of more than 3 weeks we will ship your main order separately. No additional postal costs if the pre-order is delayed and sent separately.