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Coco Pet Carrier by Urban Pup

Designer: Urban Pup

$115.95

Quantity
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SHIPPING

We are a West Australian based company and ship only within Australia.

Orders under $150.00 - $11.95 Express Post

Orders under $150.00 - $8.95 Parcel Post

Orders over $150.00 - Free Post

Bulky / Heavy Orders - Additional $12.00 freight cost

*Bulky / Heavy items from Pooch Luxury are beds and teepees.

Any returns or exchanges you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

PRE-ORDERS

All pre-order items are shipped altogether once the pre-order arrives. If there is a delay with the pre-order of more than 3 weeks we will ship your main order separately. No additional postal costs if the pre-order is delayed and sent separately.

 

At Pooch Luxury we want you to be completely satisfied with your purchase, so we accept returns and exchanges.The returns need to be shipped within 30 days of receipt via return post for an exchange or refund. 

Products for refund or exchange must be unused and not worn. Tags must also be attached. Also in it's original condition and original packaging. 

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a refund by original method of payment, will be processed within 10 days.

Late or Missing Refunds
If you haven't received a refund yet, first check your bank account again. Next contact your bank. There is often some processing time before a refund is posted. If you've done all of this and you still have not received your refund yet, please contact us at poochluxury@gmail.com.

Sale Items
Only regular priced items may be exchanged and refunded, unfortunately sale items cannot be exchanged or refunded.

Exchanges
If you have purchased an incorrect size, we are happy to exchange the item. Additional postal charges apply, so please choose carefully. Please include a prepaid post bag (parcel or express) with tracking number. Please email karen@poochluxury.com.au with details of your exchange.

Shipping

To return your product, you should mail your product to:
Karen Scott
Pooch Luxury
PO Box 4285
Mandurah North WA 6210

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don't guarantee that we will receive your returned item.

Details

Urban Pup's Coco Pet Carrier is especially designed to help you look fabulous and make your pet's journey as comfortable and as safe as possible. It has a beautiful quilted outer with a mesh window at one end and another across the top of the bag. This provides ventilation and makes it possible for your pet to take in the view during your outing. It also has a mesh top panel with dual zipper tabs that make it easy to open and close. It features chain link handles with matching trim with a matching interior which is lined with a removable quilted easy clean material and includes a leash clasp for extra safety. Open the front clasp and a large pocket will be revealed that is perfect for carrying either your dog's bits and pieces, or your own come to that! Can be carried over the shoulder or by hand. Your pooch will love this luxury pet carrier.

 

Features

  • Mesh windows provides ventilation & viewing panels
  • Removable carpet for easy clean and a leash hook for extra safety
  • Makes your pet's journey as comfortable and as safe as possibl

Size Guide

Suitable for dogs up to 13lbs / 6kgs
Dimensions: (LxBxH) 40cm x 18cm x 28cm